After-sales service

Newtec ensures a quick after-sales service with a specialised technical team and a range of services to meet the customer’s needs:

• Maintenance contracts
• Phone assistance, remote maintenance, 24/7 hotline on request
• Remote service contracts by modem
• Equipment expertise visits and diagnostics
• Audit & advice for installation development
• Safety updating audits
• Modifications/improvements of NEWTEC machines
• Follow-up of technical status of installations
• Installation transfer, equipment removal & renovation
• PLC modification or change-overs
• Pallet traceability
• Advisor & partner for future development of customer products
• Spare parts
• Training