After-sales service
Newtec ensures a quick after-sales service with a specialised technical team and a range of services to meet the customer’s needs:
- Maintenance contracts
- Phone assistance, remote maintenance, 24/7 hotline on request
- Remote service contracts by modem
- Equipment expertise visits and diagnostics
- Audit & advice for installation development
- Safety updating audits
- Modifications/improvements of NEWTEC machines
- Follow-up of technical status of installations
- Installation transfer, equipment removal & renovation
- PLC modification or change-overs
- Pallet traceability
- Advisor & partner for future development of customer products
- Spare parts
- Training


