After-sales service

Newtec ensures a quick after-sales service with a specialised technical team and a range of services to meet the customer’s needs:

  • Maintenance contracts
  • Phone assistance, remote maintenance, 24/7 hotline on request
  • Remote service contracts by modem
  • Equipment expertise visits and diagnostics
  • Audit & advice for installation development
  • Safety updating audits
  • Modifications/improvements of NEWTEC machines
  • Follow-up of technical status of installations
  • Installation transfer, equipment removal & renovation
  • PLC modification or change-overs
  • Pallet traceability
  • Advisor & partner for future development of customer products
  • Spare parts
  • Training
After-sales service
After-sales service
After-sales service